We have compiled most of the questions raised by buyers, along with the corresponding answers.

2-3 working days handing time, order shipping information can be tracked in the whole process.

If you encounter any issues during your shopping experience, or require technical support for any electric bicycle models sold on ceayabikes.com, please feel free to contact us for assistance.

Flexible ways to pay.Buy now and pay later with Klarna's flexible payment options. Choose to pay in 4 interest-free payments, pay the full amount, in 30 days or over time.

A public service we provide for bicycle owners. You may register your bicycle's frame number here to facilitate future inquiries regarding your bicycle's details.

On sale ebike electronic manual, access to more convenient.

Electric bike frame comes with a 2-year warranty; the motor and battery are covered by a 365-day warranty.

Item can be returned in original condition within 14 days of receipt

Founded in 2021, the CEAYA brand is dedicated to providing e-bikes that enhance the riding experience, while offering buyers satisfying sales service.

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