CEAYA Electric Bike M500
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Frame
Aluminum alloy
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Meter
Colorful LCD-Display
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Motor Type
Rear hub motor
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Suspension
Dual Suspension
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Sensor
Torque Sensor
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Range
Range up to 80KM / 49 Miles with a 70KG / 154lbs load
We provide the same warranty and after-sales service for your pre-ordered products as for regular orders, starting from the date of delivery.
If you encounter any product-related issues, please contact us immediately, and we will provide professional guidance and solutions promptly.
Generally:
- The frame has a 2-year warranty;
- Electronic components have a 365-day warranty;
- Mechanical parts have a 180-day warranty;
- Consumable parts (such as brake pads and tires) are not covered under warranty.
This warranty applies only to the original owner of products purchased from www.ceayabikes.com and is limited to the replacement of defective parts. The warranty does not cover accessories included with the bicycle.
For more warranty information, please refer to the electric bicycle product warranty terms.
For pre-orders, we prioritize shipping as soon as inventory becomes available; delivery is expected within 3–10 days from the declared restock date ( ).
- CEAYA supports flexible payment methods, including Credit Card, Digital Wallet, and Buy now pay later. Learn about payment methods.
- CEAYA protects your personal and payment information according to the privacy policy of ceayabikes.com.
You can request to cancel your order at any time before the estimated shipping date . Please feel free to contact us if you have any questions or wish to cancel your pre-order.
♺ Sustainability at CEAYA
We support reducing carbon emissions by minimizing the use of shipping cardboard boxes and utilizing green transportation methods.
Mechanical Spec.
- Frame Material Aluminum alloy
- Speed 7
- Wheel Size(IN) 26.0
- Suspension Type Dual Suspension
- Brake Type Hydraulic Disc Brakes
- Net Weight(KG) 35.0
- Rear Luggage Rack Installable
Electrical Spec.
- Instrument Colorful LCD-Display
- Voltage 48V
- Motor Type Rear hub motor
- Motor Output Power (Watt) 500
- Motor Assist Levels 3
- Battery Capacity 20.0
- Lighting Configuration LED Headlight+Brake Taillight
Recommended Riders
To ensure your riding safety and the ebike is right for you, please read the following carefully:
- It is suitable for many people who love to ride. Recommended height is: 165-200cm / 5.41-6.56ft
- Max Load:150KG
Features
- Powerful Performance, Effortless Riding: The CEAYA M500 e bike features a rear hub motor structure that effectively reduces weight. Its 75Nm high-torque motor, paired with a Troque sensor, delivers the smoothest riding experience!
- Exceptional Handling and Comfort: The 70cm mountain bike handlebars ensure agile cornering, while the front and rear adjustable spring suspension provides excellent shock absorption, allowing you to handle even bumpy roads and high-speed riding with ease.
- Say Goodbye to Range Anxiety: The CEAYA M500 e bike uses a removable 18AH high-capacity battery, providing a range of 80-100km under PAS testing conditions, more than enough for a week's worth of daily riding needs.
- Safe Night Riding: The large, clear HD instrument panel displays battery level, speed, and other information. The LED headlight mounted on the handlebars allows for easy adjustment of the headlight angle while riding, and the 1M lumen high-brightness brake taillight ensures you are clearly visible to vehicles behind you at night.
- A more practical PAS level design logic: The E-mountian Bike CEAYA M500 adopts a 0-3 level PAS assistance design, with each level allowing acceleration to the maximum speed. The higher the level, the more exciting the feeling of speed during instantaneous acceleration! For adventurers, you can purchase a throttle accessory to achieve a pure electric riding mode.
Info.
- Certification CE, COC
⚠️ Warning/Disclaimer
⚠️ Warning/Disclaimer
- Do not use during thunderstorms.
- Do not use near overhead power lines.
- Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.
Product Description
Experience versatile off-road riding with the CEAYA Electric Bike M500. Featuring adjustable dual suspension for smooth terrain handling and rugged 26x4.0 fat tires designed for challenging trails. Three pedal-assist modes adapt to your riding style, while the integrated torque sensor ensures responsive power delivery. Stay visible and safe with the LED brake taillight that activates automatically during braking. Built for adventure seekers who demand performance and reliability on any surface.
Product Details
Frequently Asked Questions
Ordering
Can I cancel this pre-order?
Can I cancel this pre-order?
Of course!You can request to cancel your order at any time before the estimated shipping date . Please feel free to contact us if you have any questions or wish to cancel your pre-order.
What is the warranty of CEAYA M500 ?
What is the warranty of CEAYA M500 ?
Warranty & Note
We provide the same warranty and after-sales service for your pre-ordered products as for regular orders, starting from the date of delivery.
If you encounter any product-related issues, please contact us immediately, and we will provide professional guidance and solutions promptly.
Generally:
- The frame has a 2-year warranty;
- Electronic components have a 365-day warranty;
- Mechanical parts have a 180-day warranty;
- Consumable parts (such as brake pads and tires) are not covered under warranty.
This warranty applies only to the original owner of products purchased from www.ceayabikes.com and is limited to the replacement of defective parts. The warranty does not cover accessories included with the bicycle.
For more warranty information, please refer to the electric bicycle product warranty terms.
Shipping
What's in the box of Ebike CEAYA M500?
What's in the box of Ebike CEAYA M500?
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States, Canada, EU and the UK. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Orders for pre-sale items will be shipped as soon as they arrive at the distribution warehouse, and they are usually delivered within 20-60 days of the date of payment for the order.
Returns and Refunds
Can I return an e-bike if it is not the right fit?
Can I return an e-bike if it is not the right fit?
We offer a 14-day return window where applicable, in line with our return & refund policy. Conditions, restocking, and freight rules vary by region; read the policy linked in the footer before ordering.
We strongly recommend that you carefully read the bike dimension information provided in the article before placing an order.
Can I file a claim if my bicycle is stolen?
Can I file a claim if my bicycle is stolen?
Bicycle theft is not covered under our warranty policy; therefore, claims regarding theft are invalid, and we are unable to provide further assistance in such cases.
Please be advised:
once a bicycle has been sold and delivered to the buyer, both ownership and usage rights transfer entirely to the buyer. The bicycle becomes the buyer's personal property, and we have no authority to intervene in the buyer's usage of the vehicle. Consequently, buyers are solely responsible for the maintenance and safekeeping of their personal bicycles. Additionally, every bicycle frame features a unique engraved identification number.
We strongly recommend that you record this identification number immediately upon receiving your bicycle and register it with your local public anti-theft system; this will greatly assist in recovering your bicycle should it ever be stolen. Alternatively, you may utilize CEAYA's complimentary frame number registration service.
How do I return a product?
How do I return a product?
Items must be returned within 14 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).






